Privacy Policy

The body responsible for data protection is CleverReach GmbH & Co. KG.

We collect and store the following data every time a file is requested from our website: IP address, site from which the file was obtained, file name, date and time of access, amount of data transferred and confirmation of the success or failure of the retrieval attempt. We only use this information in anonymized form for the ongoing improvement of our services and for statistical purposes. This site uses Google Analytics to evaluate access data. For more information about this service, please go to “Analyses”. If you make use of our services, we store the following information when your account is created: title, first and last name, company name, address, town or city, country, phone number, fax number (optional)and email address so we can communicate with you electronically and store accurate billing information. Your personal data is not shared with any third parties. If you use the support form or the spam complaint reporting form, the following data will be collected to process the inquiry: title, first/last name, email address, mailing ID or customer ID (optional) as well as the message to be delivered. The data transmitted with the form is sent to our Zendesk ticketing system and is exclusively used to process the request. After the request has been processed, Zendesk archives the information for documentation purposes. The information is not shared with any third parties. You will receive a confirmation of registration, a weekly account report, emails tailored to your account status and our system updates. You can withdraw your consent to the use of your data for our own advertising purposes at any time and at no cost to you while retaining access to our services.


Analyses

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In the event of the activation of website anonymization on this website, your IP address will however be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be transferred to a Google server in the United States and stored there. Google will use this information on behalf of the owners of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address, recorded from your browser in the context of Google Analytics, with any other data held by it. You may prevent the use of cookies by selecting the appropriate settings in your web browser, however please note that you may not be able to use the full functionality of this website in this case.

You can also prevent Google from storing or processing cookie data referring to your use of the website (including your IP address) by downloading and installing the browser plug-in available via the following link: http://tools.google.com/dlpage/gaoptout?hl=en


Social Plugins

CleverReach uses “social plugins” by Facebook such as the “Recommend” or “Like” buttons on the CleverReach website as well as in CleverReach products. These plugins are provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA and either have the Facebook logo or a “thumbs up” symbol. If you open a website by CleverReach that contains such a plugin, your browser will establish a connection to the Facebook servers. Facebook sends the content of the plugin directly to your web browser and displays it accordingly on CleverReach websites. CleverReach has no control over the content of the plugins.

With the transfer of data Facebook might be able to trace your visit on our website and associate it with your Facebook account if you are a Facebook user or if you recently visited either a Facebook website or a website with content by Facebook. If you actively use those plugins, for example by clicking on a Recommend or Like button, information on this will be sent directly from your browser to Facebook, without CleverReach having any control over this. For information on what data is collected and sent to Facebook or what happens to that data, please visit Facebook’s Privacy Policy (http://www.facebook.com/policy.php) which provides information on your rights in this respect and allows you to adjust your privacy settings on Facebook.

If you wish to prevent Facebook from collecting information while you are visiting our websites or using our software, log off Facebook before visiting our website or using CleverReach software. You should also make sure that any Facebook cookies are deleted from your browser.


The Google +1 Button

In addition to social plug-ins by other providers, we also use the +1 button by Google.com, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This button can be found at the bottom of each page and is marked by the “+1” logo.

When a page on our website is accessed, the browser establishes a direct connection with Google’s servers, allowing the button to be transmitted to the browser and displayed on our website. Via the button, Google receives the information that this specific page of our internet presence was accessed. If you are logged in to your Google account at the time of the visit, Google is able to associate that visit with you. If you then click on the +1 button, this information is sent to Google directly and will be saved in your user account.

For information about the purpose and the scope of the data collection as well as the further use of data by Google, please see Google’s privacy policy. There you can also find out how to change this to protect your privacy. If you do not agree with the submission of your data to Google, log out of your Google account before visiting our websites.


XING Share button

This website uses the XING Share button. When you access this website, your browser establishes a connection to servers of XING AG (XING) which provide the functionality of the button (including calculating and displaying the counter value). XING does not collect any personal information about your use of the site. Specifically, XING does not store any IP addresses, nor does it evaluate your use of the website based on cookies in connection with the XING Share button. The current privacy protection information in connection with the XING Share button is available on our website, along with additional information: https://www.xing.com/app/share?op=data_protection