The body responsible for data protection is CleverReach GmbH & co. KG. We collect and store the following data every time a file is requested from our website: IP address, site from which the file was obtained, file name, date and time of access, amount of data transferred and message concerning the success of the call-up. We use these access data exclusively in non-personalized form for the continuous improvement of our Internet site and for statistical purposes. This site uses Google Analytics to evaluate these data. For more information about this service, please go to “Analyses". If you make use of our services, we store the following at the point of account creation: Title, first and last name, company name, address, town or city, country, phone number, with the optional addition of fax number and e-mail address so that we can communicate with you electronically and enter the correct billing information. No transfer of your personal data to third parties takes place. If you use the support form or the spam complaint reporting form, the following data will be collected to process the inquiry: title, first / last name, email address, optionally a mailing ID or customer ID as well as the message to be delivered. The data transmitted with submitting the form are transmitted to our Zendesk ticket system and serve only the purpose of processing of the request at issue. After the processing of the request at issue the data are archived in the Zendesk for the purpose of documentation. No transfer to third parties for promotional purposes takes place. In the context of registration you will in addition to the confirmation of registration receive a weekly account report, emails tailored to your account status and our system updates. You can at any time and free of charge withdraw your consent to the use of your data for our own commercial purposes without having to dispense with our services.
CleverReach uses so-called social plugins by Facebook like, for example, the “Recommend” or the “Like” button on the CleverReach website as well as in CleverReach products. These plugins are provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA and are characterized by either the Facebook logo or a “Thumbs up” symbol. If you open a website by CleverReach that contains such a plugin, your browser will establish a connection to the Facebook servers. The content of the plugin is sent from Facebook directly to your browser and displayed accordingly on CleverReach websites; without CleverReach having any influence on the content of the plugins.
In order to avoid that Facebook collects information on your visits to our websites or when you use our software, you should log off Facebook before visiting our website or using CleverReach software. You should also make sure that any possibly present cookies by Facebook are deleted from your browser.