Customer testimonials

"We have been using CleverReach for a few months and are satisfied with the software. Our customers are imported directly from Afterbuy which saves us a lot of work. CleverReach's simple design allows you to get acquainted with the system in no time. The best thing about this site is the well-arranged and detailed statistics, this way we always have an overview of openings, clicks, duration of stay and sign-outs. Furthermore, you can create your own newsletter templates and thus save a lot of time. The CleverReach customer service is very friendly and quickly reacts to questions. In short: We are satisfied and will continue using CleverReach."

"If you aim to use e-mail marketing professionally, you can't get around a mail management software. At Suess Sauer we recommend the web-based CleverReach system. Ideal for our clients, CleverReach offers a cost-efficient solution with extensive analysis and statistics features. The simple administration and a multitude of mailing templates make e-mailings interesting for small to medium-sized businesses. The very good price/performance ratio and first-class support make CleverReach a powerful marketing instrument."

"I have come across CleverReach when I was looking for a fast and reliable newsletter service. Thanks to the trial period I was able to take a good look at the user interface without taking any risk. Especially for me as a small businessman, the cost per e-mail is important, as is uncomplicated sending with CleverReach. Thanks to versatile templates I can easily, without a lot of prior technical knowledge, send newsletters to my customers. After a short induction period we were able to yield the first results, so that I can concentrate on my core business. On my website Konzertwelten.de I use newsletters because this format has a significantly higher acceptance than RSS feeds and you can keep in touch with the customer continuously."

"We use CleverReach as a tool for addressing our existing customers. Besides the simple and intuitive operation and the helpful analysis tools we were more than convinced by the price structure. At first we were unsure if addressing our customers on a regular basis is the right medium for us, as we generate a lot of one-time customers.

The great Afterbuy interface and a offer for testing have convinced us, though, to give it a try. This was a big success. Many of the one-time customers could be turned into regular customers. This has really worked out great. And we don't have to burden ourselves (as we would with other providers) with a flatrate, that forces us to provide the customers with new information on a monthly basis, but instead we can prepare for sending a newsletter by purchasing e-mail quota whenever we have something to offer the customer. This method is proven and tested, even though regular mailings are appealing. Everybody should determine their own strategy for this.

CleverReach is the perfect partner in any case."

"We have only been using CleverReach for a little while but we're completely satisfied. The personal support by e-mail or telephone is quite extensive. Questions are handled in a customer-oriented and timely manner. The CleverReach user interface gives a clear and easy overview. Besides the numerous interfaces, there is a versatile import function, that reads in data relatively quickly. Creating mailings is simple and safe. You can easily upload your own newsletter template and editing it is hassle-free as well. The transmission of mailings is carried out extra fast. With the analysis tools and statistics you can expertly evaluate your newsletters, reassess products and create customer groups. Using CleverReach, we were already able to lower our expenditures and keep on optimizing the newsletters. We see a lot of potential for CleverReach in the future, too."

"After a long search I was fortunate enough to find CleverReach. I have to say I am absolutely amazed. The user interface is very clearly laid out and thanks to the online videos even laymen can start using the system in no time. Nonetheless, the online solution offers a giant range of functions and leaves hardly anything to be desired. What should be particularly emphasized is the opportunity to use CleverReach entirely free of charge and without obligations for 14 days to put the system through its paces. Even in this time you get quick first-class service for any questions that might occur during setup or while using the system. I think this should not be taken for granted and is a crucial basis for deciding in favor of a provider. It's just great fun to work with CleverReach."

"We are thankful for this excellent tool which offers a host of possibilities to make our work easier. Finally, we have detailed statistical values, which will help us in the future to make our mailings even more effective. We can also run more productive follow-ups. Getting familiarized was a little complicated - with an existing CI and mailing system - but the outstanding support was able to professionally help us patiently with all of our questions. Creating and finalizing a mailing is a cakewalk with the WYSIWYG editor, importing data is just as easy. (Note: We use our website's database.)"

"A business magazine recently featured various software solutions for newsletter marketing. This article led me to request a few trial versions from different vendors as we were seriously considering leaving CleverReach in favor of an offline software. What we learned from our testing quickly convinced us otherwise: None of those solutions could match CleverReach's flexibility and range of functions. To say nothing of the price factor, where CleverReach is unbeaten too. Apart from that we are absolutely amazed by the support CleverReach offers. Admittedly, not everything ran smoothly in the start-up period, but any troubles we had were always handled with absolute priority and problems were fixed instantly."

"We have been using CleverReach for about half a year and in the meantime it has become much more organized than ever before. Finally we're able to prepare newsletters in advance and send them out on a set schedule. We have a very good overview of the number of customers, new customers and sign-outs. Furthermore, this really great and extensible tool makes our work a lot easier these days. We admit it wasn't all that easy in the beginning and we have surely given some support staffers a hard time. Today, though, we are glad to call from time to time to ask for help or advice. If we go and paint too positive a picture here and say that it is an inexpensive tool and a real alternative to other systems, CleverReach will surely raise their prices really fast. So I'm all for not emphasizing it too much. BUT I'd like to say a big thank you to CleverReach for everything."

"We started using CleverReach for our e-mail newsletter about two months ago. Getting started was possible within a day, as the technical integration into our xt:commerce based online shop was very easy to achieve. CleverReach's online tools are excellent and extremely easy to handle even for not so tech-savvy people. With the low cost compared to other forms of advertising we have found an excellent instrument for retaining customers and generating sales. We were able to increase our turnover by more than 10%. We can recommend CleverReach without hesitation and will continue to profitably employ the tool for our business."

"I have been searching for an e-mail marketing system for a long time but could not find anything useful. The alternatives were either too expensive, too complicated, or lacked the functions I needed. CleverReach.de is different. The tools are very versatile but nonetheless easy to handle. With the help of the video tutorials, every beginner can run successful e-mail marketing campaigns. I use the CleverReach system for my website geld-verdienst-methode.de as well as other internet projects and with great success. The arduous task of chasing after your customers is taken over by the autoresponder so that you can concentrate on the most important things. I can wholeheartedly recommend CleverReach.de."

"In my opinion, CleverReach has become the ultimate solution for Afterbuy-User. In the past I have tried many newsletter providers and their software, but the direct Afterbuy interface alone makes CleverReach unbeatable. Without the inconvenient need to export and import back and forth, the software can smoothly access the Afterbuy data. This way you can, for example, offer customers who have bought a specific product a certain additional product. A range of functions that other providers just don't offer or would have to develop first, creating more costs for you. I have been waiting for a tool like this for a long time."

"With CleverReach we were able to reduce our costs for newsletter marketing by 80 percent compared to our previous service provider! Nonetheless we have at our disposal a great deal of additional tools for analysis and statistics. Moreover the system is extremely flexible as well as easy and intuitive to use."

"I have been using active e-mail marketing since October 2008 and I have been happy with it from the get-go. The web-based software gives me the freedom to work from anywhere and has always been highly reliable and working beyond reproach. In getting to know the system I was patiently assisted by personal support. The Afterbuy link-up allows me to automatically manage my regular customers. What more could you want."

"Since we're using CleverReach it has never ceased to amaze me. The number of features to this online software solution is just fantastic. Many of those are real time savers and leave you a lot more valuable time to invest in other branches of business. The first couple of times I sent out bulk e-mail I needed much more time than now with CleverReach. By trial and error we found certain ways to improve our e-mails to increase our turnover by 150% on 3 consecutive days. The customers who were incited to place an order by our most successful newsletter to date would not have made a purchase without that e-mail - so those were additional sales and not just offset ones. I really like the new e-mail campaigns feature that automatically sends out e-mail on a timed schedule. This looks very promising to me. The best feature though is the filter function that allows you to create filters based on a customer's purchase history and send them highly personalized offers related to the products they bought. This is a lot more professional and, most of all, the success rate is considerably higher, with fewer sign-outs, as people no longer receive product offers that don't cater to their needs. So all in all I can just say: Thank you, CleverReach, for providing a professional custom e-mail marketing solution at a really reasonable price. And the results speak for themselves..."

"When I stumbled upon CleverReach this March I thought to myself: 'Hey, why not just give this a try?' There are so many possibilities for doing business on the web and you have to carefully sort through all the options. CleverReach has contributed to my personal success. This software takes a lot of troublesome work off my shoulders and is a breeze to handle. Moreover, I think you just can't do business on the Internet without an autoresponder these days. I for my part can warmly recommend CleverReach to anyone active on the Internet. The CleverReach interface is perfectly tailored to my needs and customer support is outstanding; you couldn't do any better. Always friendly and commited to helping and above all there's no waiting for days for answers. Respect to the team of CleverReach!"

"Our online shop powerfit24.de sells nutrition products and dietary supplements that enhance athletes' performance. Thanks to CleverReach we can send our newest offers to thousands of our customers in a manner of minutes. This way we achieve a sharp rise in sales every month. What should be mentioned - apart from the friendly and competent CleverReach support team - is their newsletter system's straightforward and uncomplicated design."

"I highly recommend CleverReach to any business remotely concerned with e-mail marketing. It's easy to get started, you have access to comprehensive and well arranged statistics and the prices are more than fair. One thing that especially stands out is the excellent customer service. You can always get a quick and professional answer to any questions that might occur, whether by phone or by e-mail. You would think in today's service-based society that's a given. Unfortunately, from my experience I have to say: IT'S NOT! That's what makes the collaboration with CleverReach that more pleasant. Way to go!"

"We have been using CleverReach since mid-March and are more than satisfied. With barely a need for settling in, the clear and easy user interface enabled us to hit the ground running and start sending out newsletters right away. Users of Afterbuy and xt:Commerce can employ the straightforward interfaces to import and synchronize their data. SAGE KHK data can also be swiftly imported via CSV files. As we have never sent out newsletter prior to learning of CleverReach, we are very surprised by the success. With the help of newsletters to specific customer groups we were able to increase our April turnover by about 15% and are convinced that even more is possible in the future. The best thing is that CleverReach has helped us achieve this success with very little cost."

"It was our 'wish' to find an e-mail marketing system which is easy to use and offers a lot of transparency with functions for analysis and statistics. Using CleverReach is an inexpensive, target-oriented and successful way of doing e-mail marketing. Especially the administration and the exact success control is foolproof. The cooperation with CleverReach turned out to be very pleasant, our wishes were/are always acted upon to our complete satisfaction. The phone service is competent, always available, and makes time for you. That's what I call customer service. We thank the CleverReach team, especially Mr. Klüsener, for the good collaboration and are looking forward to future challenges!"